SEW Eurodrive has always been a reliable name in the industry, the company is even more accessible and customer-oriented than ever before with a website that now has an online support component. SEW is a leader when it comes to gearing, and its customers can now enjoy more assistance than ever before with a new website that provides virtual help on demand. The website is even broken down into four distinct categories to ensure that getting the help you need is a fast, intuitive, and painless process.
Core Areas of Support
People who are looking for assistance can now find all the information they need for Power Transmission resources in four primary areas, including:
· Engineering and Selection
· Inquiry and Order
· Delivery and Material Flow
· Startup and Maintenance
In the area of engineering and selection, people can choose from a series of helpful tools and resources, including a product configurator, a variant management system, and replacement products. You can also search the site for products to optimize performance, including a variety of energy saving tools. The Engineering and selection section also has a helpful guide on functional safety that will help keep you safer at work.
In the area of engineering and selection, people can choose from a series of helpful tools and resources, including a product configurator, a variant management system, and replacement products. You can also search the site for products to optimize performance, including a variety of energy saving tools. The Engineering and selection section also has a helpful guide on functional safety that will help keep you safer at work.
User-Friendly and Accessible Services
While you have access to many different support features through the website, they vary in degree of accessibility for a perfect balance of security and convenience. Many of the features are available without needing to log in, which gives customers a quick and easy way to find the information they're looking for.
Data and Documents
Along with the assistance services noted above, it's also possible to access data and documents through the new Data & Documents section. This section provides access to CAD data, documentation related to your project, product data, and software. You'll find customization settings on this page along with related links and an online support hotline that provides support through phone calls or emails.
If you have any questions about using the new online support services from SEW, don't hesitate to ask! You can also contact Kurz Industrial to get more information about the new electronic system. Feel free to browse the website to get started or create a customer profile for access to more features and information.